Help navigating coverage considerations

Insurance coverage may pose challenges for your patients. We’ll provide you with the most up-to-date coverage information and, if requested, help you navigate access barriers. There are both phone and Web options for reimbursement support.

  • Live representative. Call 1-866-ARISTADA (1-866-274-7823) to receive general coverage information including prior authorization requirements in about 15 minutes. We can also execute a full benefit investigation upon receiving your patient’s enrollment with ARISTADA Care Support. We’ll follow up with patient-specific research, including plan-specific prior authorization requirements, usually within 24 hours
  • iAssist Provider Portal. Through our online portal, you can receive verification of patient health plan eligibility and complete the prior authorization forms electronically

Prior authorization assistance

Once we have determined your patient’s plan’s prior authorization requirements, we will also, if requested, provide a Letter of Medical Necessity Template and authorization forms to help streamline the process. And when you use the iAssist Provider Portal, a plan’s prior authorization requirements are automatically identified.

Reimbursement Guide

The ARISTADA Reimbursement Guide is designed to help patients gain access to treatment with ARISTADA® (aripiprazole lauroxil) based on the patient’s prescription drug coverage and site of care.